Friday, January 24, 2020

Excessive Salaries in Professional Baseball Essay -- MLB Sports Athlet

Abstract This paper addresses the issue of the extreme increases in salaries of major league baseball players. It looks at the effects of these increases on all areas of the game, from competitiveness, to fan appeal, to financial issues. It also looks at the different perspectives of all involved, including the owners, players, and the fans. Also shown in the paper are the possible solutions to the problem of baseball salaries, along with some of the possible negative outcomes in the future if nothing is done Baseball’s Skyrocketing Salaries It can no longer be said that baseball is just a game. Actually, it has been many years since that statement could be considered true. Only recently, however, did the entire nation, not just sports fans realize the extent to which this fact is true. Athletes, for the most part, have always been paid better than the average American; but now, with Alex Rodriguez’s new contract, he is truthfully worth just as much as the entire franchise that he plays for.   Ã‚  Ã‚  Ã‚  Ã‚  Baseball salaries have skyrocketed out of control, and something must be done before the integrity of the game, and eventually, the game itself is destroyed. There are many reasons why this will happen, and this claim will be supported by the viewpoints of all involved, players, owners, and fans. Many of the cold, hard facts related to this salary increase will be shown, along with exactly what has caused this exponential increase in pay.   Ã‚  Ã‚  Ã‚  Ã‚  While the outcry against the outrageous contracts that the players receive only recently become national news, the anger towards the players for this dates back to the beginning of the game. However, since the creation of free agency in 1976, the increase in pay has become out of control. In order to see this, one only has to look at the first two years of free agency, where salaries doubled (Bodley, 2000, par. 17). Additionally, the average salary is currently forty times higher than it was in 1976 (Fisher & Heller, 2001, par. 4).   Ã‚  Ã‚  Ã‚  Ã‚  Baseball was the first sport to have free agency, and as it currently stands, the last to control it. All other major sports, basketball, football, and hockey, have plans in place in order to keep a check on salaries. As a result, they are not facing the crisis that Major League Baseball will soon have to deal with. These sports all have a form of a salary cap or some revenue sha... ... Fisher, E., Heller, D. (2001). Financial House of Cards. Insight on the News, 25 paragraphs. Retrieved February 24, 2001 from Friends University Library on-line Database: http://library.friends.edu:2059. Fuhr, J. (1999). Stee-rike Four! What’s Wrong With the Business of Baseball? Atlanta Economic Journal, 27(2), 38 paragraphs. Retrieved February 24, 2001 from Friends University Library on-line Database: http:library.friends.edu:2066. Noonan, D. (2000, December 8). Show me the Most Money. Newsweek, 57-58. Ozanian, M. (2000, June 12). Too Much to Lose. Forbes, 12 paragraphs. Retrieved February 24, 2001 from Friends University Library on-line Database: http://library.friends.edu:2059. Saraceno, J. (2000 December 13). Blame Owner: Don’t Envy A-Rod’s Green. USA Today, 26 paragraphs. Retrieved from Friends University Library on line Database. http://library.friends.edu:2059. Sullivan, R. (2000, December 25). Big Bucks and Baseball: The Idea of Overpaying for an Athlete’s Services didn’t Start with A-Rod, and it won’t stop with him. Time, 5 paragraphs. Retrieved February 24, 2001, from Friends University Library on-line Database. http://library.friends.edu:2059.

Wednesday, January 15, 2020

Managing People & Performance Essay

This assignment seeks to holistically analyse the critical â€Å"people issues† which impact the effective performance of a Maltese sea passenger and vehicle service company, namely Gozo Channel Company Limited. The main area of concern has been highlighted to be emanating through lack of strategic approach within Gozo Channel’s HRM, more so there is no alignment between the company’s business strategy and HR strategy. Throughout, this document will seek new recommendations through various business methodologies on how to overcome the barriers and issues which are affecting people’s performance. The first part of this document explains what are the reasons which ultimately affect the performance of Gozo Channel’s employees and review of both the external and internal context are explored, thus identifying what the critical issues are. Part two of this document sets out the action plan of what is required to overcome such barriers and using different models acquired and researched from the Managing People and Performance module, a detailed plan is set up to tackle each and every area effecting the performance of employees. The elective pathway throughout this assignment is focused on High Performing Teams and one major factor being proposed with justification is motivation. The conclusive reflection concentrates on achieving a sense of â€Å"evolution† not a sense of â€Å"revolution† within Gozo Channel, in terms of a sound recruitment strategy, training and development. 1.INTRODUCTION Gozo Channel Company Limited is a government entity which for over thirty years has been providing sea ferry-transport for both vehicles and passengers between the island of Gozo and the main island of Malta. Although it operates the life-link between the two islands in a monopolistic environment, meaning without direct competition, in 2004 the government had to issue a call for a Public Service Obligation , according to the European Union transportation law, which basically â€Å"†¦is an arrangement in which a governing body or other authority offers an auction for subsidies, permit the winning company a monopoly to operate a specified service of public transport for a specified period of time for the given subsidy†¦Ã¢â‚¬  (Wikipedia, 2009) 1.1.THE IMPACT OF THE PUBLIC SERVICE OBLIGATION ON GOZO CHANNEL’S HR OBJECTIVES Initially in 2004, the transport authority awarded a 6 year PSO contract to GC on the basis of its provisions, resources and standards (fleet, human resources, experience and infrastructure). At that time the company was awarded an annual subsidy of approximately â‚ ¬ 4 million. This â€Å"subsidy† as well as the revenue generated along with the various cost cutting exercises, resulted in recurrent annual profits, which in effect meant that the company seemed to be on the right track. In 2010 though, the PSO contract attracted a host of companies and consortiums, all of whom were all eyeing the Malta – Gozo sea-ferry transport service. This situation was seen as a major threat and created an aura of uncertainty among company employees, causing all sorts of speculation. It was the first time that the company had to compete for its â€Å"bread and butter† and speculative pressures forced GC in submitting an annual offer of approximately â‚ ¬ 800k to ensure continuity. This drastic decrease in subsidy requires a holistic review in GC’s business strategy but more importantly the HR strategy has to be properly aligned to meet its objectives. 1.2.MY ROLE WITHIN THE COMPANY As Human Resources and ICT Manager, analysing both the external and internal context of GC is vital to ensure the correct review of its current processes, policies and human resource capital. My role is to ensure that the HR strategy is parallel with the company’s business strategy and more importantly ensure that all employees are nurtured, motivated and trained to support such strategy, thus ensuring that GC move forward in one strategic direction. 2.CRITICAL ISSUE 2.1.INTERNAL AND EXTERNAL FACTORS OF THE CRITICAL ISSUE Being a government entity the company has to deal with multiple socio-political pressures, especially in light that GC offers a life-link for the island of Gozo. In a nutshell the island of Gozo depends on GC and to a certain extent one can argue that without a permanent link, GC is practically the road which ensures intra-connectivity between the two islands. Having said that and in light of the new financial realities which the company is facing as mentioned in paragraph 1.1, I have to evaluate both the external and internal context to better understand the forces sustaining the critical issue. 2.1.1.EXTERNAL POLITICAL FACTORS GC’s board of directors are all political appointees and their strategy and vision is determined by the government in administration. Bearing in mind that each administration normally enjoys a term of 5 years, the business strategy varies every time which in essence deters continuity. 2.1.2.INTERNAL POLITICAL FACTORS Moreover the majority of GC’s employees have been politically â€Å"hand-picked†, meaning they were not employed on the basis of skill and/or merit but on merely nepotism. These two factors form an integral part of the company’s critical issue and though they are based on different levels of the company’s structural hierarchy, the source is the same i.e. Political. 2.1.3.EXTERNAL ECONOMIC FACTORS GC currently has 214 employees, of which approximately 80% reside on the island of Gozo and since its inception GC has been always regarded as a leading employer, providing the ever needed employment boost to Gozitans . According to the latest statistical data gathered from the National Statistics Office (May 2013); Gozo has a rate of 10.6% of the overall registered unemployed and with limited employment opportunities in Gozo, many Gozitans seek employment alternatives in Malta. Being a government entity also means that the trade unions have their fair share of influence on the external economic context in terms of collective bargaining and legislation, such as Family Friendly Measures , COLA etc. 2.1.4.INTERNAL CULTURAL FACTOR One of Malta’s leading trade unions, namely Union Haddiema Maghqudin enjoys the 50+1% of the GC’s employee membership; thus is currently the main recognised trade union representing the employees in three sections namely, Seaborne Officers, General Staff and Line Managers. GC together with UHM negotiates collective agreements which stipulate policies, procedural systems and regulate grades and pay structures. This stringent and rigid systematic approach intertwined with a unionised culture, with a strong â€Å"job for life† mentality spreading from top to bottom, restricts the change management concept of the company. This is further attested through the low employee turnover within GC, which is practically zero and only attributable to natural wastage . 2.1.5.TECHNOLOGY FACTOR Today’s market offers an array of Human Resources Management Systems which are systems and processes that intersect HRM and Information Technology. Although GC has invested in HRMS comprising of the following two packages; payroll, time and attendance, there is lack of a proper Human Resources package that allows ease of access for performance appraisals, benefits administration, recruiting and learning management, performance records, scheduling, absence management and analytics. 2.2.HUMAN RESOURCES FUNCTION WITHIN GOZO CHANNEL Coupled with the main factors mentioned above, GC’s HR has a specialist approach leaning towards a â€Å"Personnel† role rather than that of the more dynamic and strategic role of HRM . Guest (1987) identifies the differences between Personnel and HRM as shown in Table 1 below. PersonnelHRM Time and planningShort-term, reactive ad hoc marginalLong-term, proactive, strategic, integrated Psychological contract ComplianceCommitment Control SystemsExternalSelf-control Employee RelationsPluralist, collective, low trustUnitarist, individual, high trust Structures and systemsBureaucratic/mechanistic, centralised, formalOrganic, devolved, flexible RolesSpecialist/professionalLargely integrated into line management Evaluation criteriaCost minimisationMaximum utilisation (human asset accounting) Table 1 – The differences between personnel and human resource management The traits listed by Guest (1987) under Personnel, are parallel to GC’s HR functions and the drawbacks are further highlighted in Gratton and Truss (2003) three-dimensional people strategy model whereby GC’s position is weak both in the vertical and horizontal alignment. Figure 1 – Gratton & Truss (2003): The three-dimensional people strategy The HR department has no influence on GC’s strategy and the functions are merely day-to-day administrative matters relating to staff driven by rigid procedures which have little discernible relationship with today’s realities; hence the alignment in the â€Å"mere tactics speak† position in the Gratton & Truss (2003) three-dimensional people strategy model as depicted figure 1. 2.3.MANAGEMENT AND COMPANY STRUCTURE This lack of strategic approach is further compounded by the fact that GC has no Chief Executive. Furthermore there is lack of leadership throughout the management team and people management seems to be focused on the HR department only, rather than integrated throughout the entire management structure. 2.3.1.STRUCTURE The company is currently driven by 4 department heads namely, Operations, Commercial, Human Resources and Finance, and although the structure is flat and ideal, there is lack of cohesion between them and each department is individually driven towards its own goals. 2.3.2.MANAGEMENT PHILOSOPHY Sumantra Goshal (2004) refers to the downfall of Enron and explains how Andrew Fatsow’s (former Chief Finance Officer of Enron) â€Å"†¦designed Enron’s management system around a firm faith that employees pursued only their own self-interest†¦Ã¢â‚¬  quoting Fatsow’s philosophy that â€Å"You must allow people to eat what they hunt†¦only then will they hunt well†¦Ã¢â‚¬  Although the context of Enron is not related to GC’s context, it does show that when you ignore the company’s goals and pursue individualistic targets; the results lead to disastrous consequences. 2.3.3.PEOPLE MANAGEMENT Lack of leadership and people management is down to the fact that Line Managers tend to shirk such responsibility, but more so the main factor is lack of ability, hence the staffing issue mentioned in paragraph 2.1.2. 2.4.POLICIES & PROCEDURES GC has an SMS manual containing specific management procedures ranging from safety and environmental policies to people management policies. This manual is inclined to seaborne staff and the systems and procedures are rhetoric and â€Å"institutional† rather than practical. This goes to show that there is lack of communication between GC’s management and critical feedback, which is brought up during internal audits, management reviews, accident reports, etc., is not discussed and analysed correctly. Therefore the planning and implementation process of the ISM cycle is not maintained which eventually is why we are faced with such a situation whereby procedures are not in tune with the current requirements and realities. 2.5.TRAINING AND DEVELOPMENT GC has no appraisal and evaluation system in place apart from stringent procedures for seaborne personnel, in line with the required standards of the maritime legislation. Therefore there is no manpower flow and no training strategy, albeit the occasional course organised ad hoc or as required. 2.6.COMMUNICATION SYSTEMS The downward process is non-existent and as highlighted management has no focal point in which all downward processes are channelled through. This is also coupled by the fact that lateral communication between management is also obscured by inter-personal conflicts. These conflicts are down to various reasons, such as lack of motivation, internal politics, greed, and selfishness, but the main factor is that management has no cohesion and everyone works within his own â€Å"castle† rather than in teams – a scenario where no one seems to share information. 3.ACTION AND IMPLEMENTATION PLAN Having analysed the critical issue in the first part of this document, the tasks ahead have been clearly defined. I have set out a plan to change the mind-set of the current HRM system. This plan tackles 4 critical areas which are highlighted further on in section 3. The table below illustrates GC’s action plan showing the timescales for the implementation of each critical area. Critical IssueTime Frame PlanImplementationReview 3.1 – HRM StrategyBeginning of 1st QuarterEnd of 1st QuarterYearly 3.2 – HR Function and People ManagementBeginning of 2nd QuarterEnd of 2nd QuarterContinuous 3.3 – Enhancing the Performance of Human CapitalBeginning of 2nd QuarterEnd of 2nd QuarterContinuous 3.4 – Measuring & Validating The PerformanceBeginning of 2nd QuarterPeriodically as required Table 2 – GC’s Action Plan 3.1.HRM STRATEGY TYPE It is noticeable that GC’s HR strategy is not aligned with its Business strategy not to mention that the latter is in essence unclear due to the volatile state of the political implications as mentioned in section 2. Thus initially, the first action is to identify a clear vision to implement organisational goals. The â€Å"Line of Sight† model adapted from Higgs, in Rees & McBain (2004) ensures that GC’s business strategy is aligned with its people management policies and practices. On the basis of the issues mentioned in section 2, GC requires three types of HR strategies as defined by Higgs,M (2004); cost strategy, capability strategy and commitment strategy. Figure 2 – The line of sight model 3.1.1.COST STRATEGY As a result of the new PSO, GC has to ensure that part of the business and HR strategy has to focus on high revenue generation with the least possible level of man power cost. 3.1.2.CAPABILITY STRATEGY Parallel to this, GC has to also be strategically aligned to ensure that employees are nurtured, trained and motivated to cater for future capability demands. 3.1.3.COMMITMENT STRATEGY Together with the cost and capability strategies the company must also ensure that employees are committed towards the company’s strategy and goals. 3.2.HR FUNCTION AND PEOPLE MANAGEMENT Implementing the above three strategies requires changing the mind-set of the HR function from a specialist role to a strategic role. It is essential that all Heads of Department, Line Managers and Masters are fully responsible for people management and share this responsibility. This way a greater emphasis will be put on these roles to become the implementers of the HR policies and thus it is imperative to also improve communication between departments through shared responsibility and better knowledge of what is happening. Furthermore this gives an opportunity for all involved to be accountable for any actions taken, thus taking ownership of their problems, bring them closer to employees by helping them better understand the pressures they are facing, gives them a sense of empowerment and helps them to improve as managers by understanding better the processes and their position within GC. In order to implement this change in the management’s work ethic, it is essential that all those involved in managing people undergo training in the EIRA legislation, leadership skills and more importantly making them aware of GC’s policies, regulations and processes. 3.3.ENHANCING THE PERFORMANCE OF HUMAN CAPITAL Gratton & Ghosal (2003) define human capital as â€Å"†¦an umbrella term comprising the intellectual, emotional and social capital of individuals and organisations†¦Ã¢â‚¬  GC’s bottom line employees lack motivation, drive and in some cases ability which in hindsight is attributable to the fact of a futile recruitment system mired further by political intrusion. Effectively GC’s HRM should aim at developing its human capital and at the same time enhance their performance to a high level of output. â€Å"The Bath people and performance† model by Purcell et al (2003) is the perfect model to adapt in order to achieve High Performance from employees. Utilising the best abilities and skills of each employee as well as motivating them through various incentives such as pay incentives, promotions & training and also by giving employees an opportunity to participate through feedback will aptly help motivate staff. Moreover it is essential that employees are managed, encouraged, respected and trusted. On the basis of this model GC’s HRM has to take a pro-active approach from the entry level of each individual and form a process based on a risk-based approach to examine historical events and future plans. The guidelines for such action should be based on cycle as shown below in figure 4. This way each individual employee will be monitored in an effective way and trained according to his/her competence needs, therefore training is vital for humans, to develop ability, to perform procedures, to operate systems. Figure 3 – The Bath people and performance model Figure 4 – GC’s HRM Guide for Action for Human Capital 3.3.1.EFFECTIVE RECRUITMENT AND SELECTION It is essential that GC has a proper recruitment and selection policy in place which works independently and â€Å"politically free† from external or internal interference. Jackson and Schuler (2000) define the terms â€Å"recruitment† and â€Å"selection† as â€Å"†¦Recruitment involves searching and obtaining qualified job candidates in such numbers that the organisation can select the most appropriate person to fill its need†¦Ã¢â‚¬  and â€Å"†¦Selection is the process of obtaining and using information about job applicants in order to determine who should be hired for long-or short-term position†¦Ã¢â‚¬  Thus the selection board has to be fully knowledgeable and must have a clear path of the tasks, abilities and qualifications required for the relevant job so as to ensure that the right person/s has been selected. The model shown in figure 5 adapted from Briscoe (1995) identifies all the stages required to have an effective recruitment & selection policy in place. For starters, GC’s HR has to â€Å"asses the need for the job† through effective planning tools. A model which aptly covers such area is â€Å"The process of Human Resource Planning† by Armstrong (2006) shown in figure 6 below. This model identifies four key stages; business strategic plan, resourcing strategy, demand or supply forecasting and human resources plans, which in effect knits the action and implementation plan of this document leading to the four critical issues of HR resourcing, retention, flexibility and productivity. Figure 5 – Recruitment and selection process adapted from Briscoe (1995) Figure 6 – The process of human resource planning 3.3.2.TRAINING AND DEVELOPMENT Mabey and Salaman (1995) effectively links both the Business and HR Strategy to Training and Development arguing that â€Å"†¦unless attention is paid to all six dimensions shown in the figure, then the quality of training and development will be impaired and their business impact will be flawed†¦Ã¢â‚¬  In essence this is another vital step to ensure that the HR strategy is aligned with the Business strategy thus developing human capital to attain high performance. The performance evaluation process of employees is not intended to castigate people but should effectively help the development process. Therefore effective appraisals and psychometric tests coupled by constant monitoring, would greatly assist the HR department in understanding individual training needs and requirements, as well as keeping in line with the company’s strategic training and development plan. A clear example of the lack of strategic human resource planning within GC is experienced in the marine engineering section. 3.3.2.1.MARINE ENGINEERS Malta currently lacks human resources in the marine engineering sector, which has been in decline over a number of years mainly through lack of interest from students to pursue such a career. This was further tarnished by the fact that the maritime authority failed to endorse the Higher National Diploma in Marine Engineering course and thus the few students who had applied for such course were forced to change career direction. Whereas currently GC’s position has been as a mere spectator over such issue, this calls for a more pro-active approach by highlighting such awareness with the authorities concerned and by ensuring that the maritime authority and MCAST provide endorsed courses, opportunities for sea time to students and more importantly courses are sustained. Moreover GC has to be directly involved in promoting the marine engineering career in schools and career expos, thus investing in the future of human capital – becoming an employer of choice. Figure 7 – Mabey and Salaman strategic training and development model 3.3.3.PERFORMANCE MANGEMENT AND REWARD SYSTEMS GC has to adopt a more business based approach to HRM and should include reward systems. Armstrong (2000) describes performance management as a â€Å"cycle† as shown in figure 8 below. It defines a clear plan of how to manage performance in four stages; plan, act, monitor and review. The monitor and review stages are intertwined with the training and development performance evaluation process. This cycle starts by planning and agreeing a set of targets with an employee, whereby it is fundamental to maintain the performance agreement realistically and it should include â€Å"team-based† bonus elements rather than a high level of â€Å"individual† performance to avoid having a â€Å"silo mentality† Higgs, in Rees & McBain (2004). Figure 8 – The phases of performance management The model below shown in figure 9 below, further explains Armstrong’s performance management system. Figure 9 – Phases of a performance management system 3.3.4.EMPLOYEE MOTIVATION A key element in achieving high morale of employees, job satisfaction, low absenteeism, enhanced productivity and high performance is down to motivation. Maslow (1954) identified a hierarchy of needs as shown in figure 10 below; which ranges from physiological needs, safety, love, esteem and self actualisation. Figure 10 – Maslow’s Pyramid Porter et al (2003) link these needs to general rewards and organisational factors as shown below in table 3. This table more importantly identifies the organisational factors for each level of Maslow’s pyramid. Although Maslow’s theory defines satisfaction as the main contributor to motivation it does not guarantee high work performance. This theory though does form an integral part to attain a motivated work force and further facilitates to understand better what factors are effecting individual employees. This theory therefore has helped me clearly define another important issue which effects performance management within GC – equity and fairness. 3.3.4.1.ENSURING EQUITY AND FAIRNESS Having the characteristics of a government entity, lack of motivation within GC is commonly effected through lack of equity between staff; in other words employees tend to become de-motivated when they feel that they are not rewarded for their work, efforts or perhaps even for the reason that they are rewarded on the same level as others who work far less than them. Adams (1965) Equity Theory tries to find the correct balance between the â€Å"inputs† and â€Å"outputs† of an employee. In other terms it defines the â€Å"fair balance† to ensure high performance as well as content and motivated employees. According to this theory Adams (1965) identifies what are the typical â€Å"inputs† and â€Å"outputs† of each individual and thus helping to identify the balance or imbalance which currently exist in GC. Such â€Å"inputs† include; effort, loyalty, hard work, commitment, skill, ability, adaptability, flexibility, tolerance, determination, enthusiasm, trusts in superiors, support of colleagues, and personal sacrifice while the â€Å"outputs† are mainly; financial rewards (such as salary, benefits, perks), recognition, reputation, responsibility, sense of achievement, praise, stimulus, sense of advancement/growth, and job security. A similar theory but has a greater impetus on motivational impact is the Herzberg et al (1959) Two-factor Theory. Frederick Herzberg identifies two factors which he calls â€Å"Hygiene† (factors of dissatisfaction) and â€Å"Motivation† (factors of satisfaction) and claims that unless you eliminate the employee’s dissatisfaction/s and moreover help him overcome such dissatisfaction/s; you can never motivate the employee. Although this theory could transmit effective motivation on an individual context, it could backfire unless â€Å"Hygiene† factors are tackled fairly, with equity and consistently. For example if an employee is dissatisfied on the basis of working as a Mooring Man , one can assume that by changing his grade; motivation will be achieved. Overall though such decision could create an aura of unrest between groups of staff who would view such judgment as unfair and thus pretend similar treatment in their regard, notwithstanding the fact that collective agreements would not allow such practise and in reality high performing teams can never be achieved through such methods. 3.4.MEASURING & VALIDATING THE PERFORMANCE Parallel to implementing the above recommendations, GC’s HR must ensure that management systems are in place to validate and measure the performance of such recommendations. 3.4.1.BALANCE SCORECARD In order to maintain constant focus to ensure that GC’s business activities are aligned to its vision and strategy, an ideal strategic system is the Balance Scorecard Kaplan R S and Norton D P (1992). This model will assist GC’s management to asses the performance of the organisation while also helps identify what should be measured. Kaplan and Norton describe the balance scorecard as â€Å"†¦The balanced scorecard retains traditional financial measures. But financial measures tell the story of past events, an adequate story for industrial age companies for which investments in long-term capabilities and customer relationships were not critical for success. These financial measures are inadequate, however, for guiding and evaluating the journey that information age companies must make to create future value through investment in customers, suppliers, employees, processes, technology, and innovation†¦Ã¢â‚¬  The balance scorecard is also an idealistic strategic tool for GC since the company has an important role as mentioned earlier, therefore the vision and strategy should be intertwined with the four core areas, namely Financial, Internal Business, Innovation & Learning, and Customer.    3.4.2.KEY PERFORMANCE INDICATORS The Balance Scorecard Kaplan R S and Norton D P (1992) will also enable GC’s HRM to develop its KPI. For example absenteeism can be strategically measured to evaluate to what extent this problem is within GC. In hindsight anything can be measured through KPI and GC’s management has to be intrinsically focused on measuring performance on the basis of directional, financial, qualitative, and quantitative characteristics. 3.4.3.MANAGEMENT REVIEWS GC’s management must review, analyse and discuss the performance of each department to ensure that policies and procedures are effective and not defective towards the performance of the company. The review process is intended to highlight any deficiencies which had been spotted either through KPI, incident reports, customer feedback and employee feedback. Moreover processes may be amended to incorporate new legislation and perhaps to evaluate whether the company has adequate resources. A clear example within GC is the new STCW 2010 legislation amendments which will effect GC from two different angles, namely human resource competencies in terms of certification and adequate resources to provide proper hours of rest periods to employees. 4.HIGH PERFORMING TEAM (ELECTIVE PATHWAY) In today’s ever demanding world of technological advancements and competition every company has to ensure that each individual employee must be motivated and managed appropriately to achieve a high output of performance. As clearly defined in section 3 of this assignment the following characteristics are vital to reach a level of having high performing teams within GC. The key characteristics to achieve high performing teams are: participative leadership by involving and engaging employees, effective decision-making, open and clear communication thus ensuring that employees use effective communication methods and channels, valued diversity in terms of valuing the different experiences and backgrounds in teams which contribute to a diversity of viewpoints thus leading to better decision making and solutions, mutual trust, managing conflict by dealing with conflict openly and transparently and not allowing grudges to build up and destroy team morale, clear goals developed by SMART criteria, defined roles and responsibilities, team building events to promote bonds between employees, and a positive atmosphere with an open culture which is focused on future goals. 5.REFLECTION This assignment and module has effectively allowed me to understand better what the critical issue is. It allowed me to recognise the negative effects of having a non-strategically HRM system coupled by external and internal political interference, which in essence renders the company’s strategic vision as a volatile state of mishmash. The â€Å"empowerment† given to me through this assignment to write down specific grievances which I have personally experienced through my current role as Human Resources and ICT Manager has enabled me to dig deep within GC. For starters my appreciation of the â€Å"human element† within GC has helped me explain why motivation through fairness and equity is vital in order to achieve a high performing team, something which is currently lacking due to the political cloud hovering over GC. Moreover it is essential that there is a strategy of â€Å"evolution† and not a strategy of â€Å"revolution† with GC. The positive effects that a proper recruitment system yields helps achieve results but through this module I realised the importance of training and development which are vital to augment the knowledge and competencies of GC’s human capital, helping themb to work towards achieving GC’s goals and objectives while at the same time safeguarding GC’s future planning. Overall the importance of aligning GC’s HRM to its business strategy is critical to achieve the correct synergy to implement all the processes mentioned in section 3 of this assignment. Consequently the action plan mentioned in section 3 has to be strictly adhered to, in order to change GC’s direction which is slowly destroying its â€Å"livelihood† as well as the â€Å"livelihood† of its employees. This statement further motivates me to push for the changes required by becoming a catalyst of this change in management strategy and as a result achieve the goals required to overcome any risks which eventually will effect GC employees and the Island of Gozo. 6.REFERENCES Armstrong, M (2000) Performance Management: Key Strategies and Practical Guidelines. Kogan Page cited in Henley Business School, MPP Core Module Notes Adams (1965) Equity Theory: Henley Business School, MPP Core Module Notes, pp96 and further cited: http://www.mindtools.com/pages/article/newLDR_96.htm Briscoe, D.R (1995) International Human Resources Management. Prentice Hall Guest, D.E. (1987) Human resource management and industrial relations, Journal of Management Studies 24(5), pp. 503-521 Gratton, L & Truss, C (2003) The three-dimensional people strategy: putting human resources strategies into action. Academy of Management Executive, 17(3), pp. 74-86 Gratton, L & Ghoshal, S (2003) Managing personal human capital: new ethos for the ‘volunteer employee’. European Management Journal, 21(1), pp. 1-10 Ghoshal, S (2004), People Management, 12 February 2004, p.23 Higgs, M (2004) Future trends in HR. In: R McBain & D Rees (eds) People Management: Challenges and Opportunities. Palgrave Macmillan, Chapter 2 Herzberg et al (1959) Two-Factor Theory: Henley Business School, MPP Core Module Notes, pp93 and further cited: http://www.mindtools.com/pages/article/newTMM_74.htm Jackson, S.E & Schuler, R.S (2000) Managing Human Resources: a Partnership Perspective. Cincinnati: South-Western College Publishing Kaplan, R.S and Norton, D.P (1992) â€Å"The Balanced Scorecard: measures that drive performance†, Harvard Business Review Jan – Feb pp. 71–80 Kaplan, R.S and Norton, D.P (1996) â€Å"Using the Balanced Scorecard as a Strategic Management System,† Harvard Business Review (January-February 1996): pp. 76 Labour Force Survey 2013 Q1 http://www.nso.gov.mt/statdoc/document_file.aspx?id=3627 Mabey, C., and Salaman, G (1995) Strategic Training and Development Model: cited in Henley Business School, Blackboard Learn, MPP Module & Key Resources Maslow, A (1954) Motivation and Personality. New York: Harper Row: cited in Henley Business School, MPP Core Module Notes, p92 NSO Register Unemployed http://www.nso.gov.mt/statdoc/document_file.aspx?id=3631 Porter, LW, Bigley, GA & Steers, RM (2003) Motivation and Work Behaviour, 7th ed. New York: McGraw-Hill/Irwin: cited in Henley Business School, MPP Core Module Notes, p93 PSO definition – Wikipedia 2009 cited: http://en.wikipedia.org/wiki/Public_service_obligation Purcell, J, Kinnie, N, Hutchinson, S, Rayton, B & Swart, J (2003) Understanding the People and Performance Link: Unlocking the Black Box. Chartered Institute of Personnel and Development

Tuesday, January 7, 2020

The Color Line Race And The Invention Of Homosexuality...

In her book Queering the Color Line: Race and the Invention of Homosexuality in American Culture, Siobhan Somerville uses film and literature from the late nineteenth and early twentieth centuries to demonstrate the ways in which early models of homosexuality were often embedded within discussions of race, specifically â€Å"the bifurcated constructions of ‘black’ and ‘white’ bodies† (175). Somerville notes that discussions of sexual orientations emerged at the same time Plessy v. Ferguson, the supreme court case that affirmed the government’s right to determine an individual’s racial identity, was settled. She contends that the development of sexual classifications alongside the U.S. governments â€Å"aggressive policing of the boundary between ‘black’ and ‘white’ bodies† was more than a coincidence in timing (3). Somerville argues that this new polarization of bodies and focus on sexual desires echoed a similar, simultaneous shift in racial thinking. During this shift, the cultural figure of the mulatto gave way to a new visualization of the races as natural opposites, and increasing numbers of legal and social devices were created to prevent people of different races from engaging in sexual activity with one another. Thus the materialization of new sexual categories paralleled, and was profoundly influenced by, the hardening of the color line, the division of Americans into racially segregated categories. I find Somerville’s analyses to be incredibly persuading due to herShow MoreRelatedSexuality is Socially Constructed Essay1885 Words   |  8 Pagesfirst use of the word at around the year 1800. Human beings experienced their own sexuality prior to 1800; however, it was not until the late nineteenth century when the ideas heterosexuality and homosexuality were initially formulated. As sexuality is the result of social interactions, one’s sex, class, and race all play large roles in defining sexuality, whether it be to others or simply on a personal level. The human tendency to associate males with power and females with weakness is so inbred withinRead MoreRace in America2248 Words   |  9 Pagesand presence. As the colonies formed and Africans began their slave-bound voyages to America, many colonists perceived them as inferior. Eurocentrism allowed for a foundation on which the race concept was built and flourished. As research shows, there is only one species of human beings, Homo sapiens. â€Å"Race,† used as a construct to stratify societies, is not a reference to biological variation. Many controversies have focused on the concept of racial variations. One debate questioned the differencesRead MoreEssay about A Mercy Notes4980 Words   |  20 PagesDate   Chapters   Old numbers   New Numbers   Day 30, Weds. 11/14/12   1-4   1-66   3-78   Day 31, Fri., 11/16/12   5-8   67-134   79-158   Day 32, Mon 11/19/12   9-12   135-167   159-196      Part 2: Chronology of Events   Before the story begins, the Blacksmith’s male line has passed down from father to son the art of smelting ore into iron in Africa in termite mines.   The Blacksmith may have been captured in pirate raids upon slave ships, and sold in the Americas as an indentured servant. His demeanor in the novel suggestsRead MoreOne Significant Change That Has Occurred in the World Between 1900 and 2005. Explain the Impact This Change Has Made on Our Lives and Why It Is an Important Change.163893 Words   |  656 Pagesgenerations to be among the processes that distinguish that era, not only from those proceeding it but from the rest of human history altogether. The essay by Gabrielle Hecht and Paul Edwards provides a nuanced interweaving of analyses of the nuclear arms race, debates over nuclear power as a major energy source, and the communications revolution made possible by computer technologies that did so much to shape the cold war standoff between the Soviet and American superpowers and the transition to a newRead MoreLogical Reasoning189930 Words   |  760 Pagesso you are open to adding new beliefs to your old beliefs. There are logical—that is, appropriate—ways of doing this, as well as illogical ones. The goal is to add truths, not falsehoods. For example, you are waiting in the grocery store checkout line and notice a magazine’s front-page headline, World War II Bomber Discovered Intact on Surface of Moon. You didnt know that, did you? Well, it wouldnt be logical to believe it. Why not? Here are three reasons: (1) Bombers cant fly to the